Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Vaccination Requirement

As we continue to navigate the COVID-19 pandemic, the safety and wellbeing of our team members, patients, and customers continues to be our highest priority. As such, employment at Nevro is generally conditioned upon being fully vaccinated against the COVID-19 virus, subject to applicable exceptions mandated by federal, state, and local laws.

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Job Locations US-CA-Redwood City
Posted Date 1 day ago(6/30/2022 4:31 PM)
This position reports to the Sr. Manager Credit & Collections and Invoicing Services and requires a highly skilled Sr. Credit and AR Analyst that possesses strong business acumen. Time management and organizational skills are essential in managing and analyzing an assigned customer portfolio with the focus on determining the best approach to collecting maximum revenue and reducing the accounts receivable DSO. - Analyze customer credit risk and establish credit limits utilizing credit reports - Candidate must be a team player with a high level of personal motivation, able to work independently, able to work on multiple tasks/projects concurrently and meet multiple competing deadlines - Interface with the sales team and administrative staff in effort to mitigate and resolve all customer disputes, cash flow concerns or any collection issue, which delays timely payment  - Manage an assigned customer portfolio - Reconcile accounts to maintain cleanliness, and ensure credits/cash are applied in a timely matter - Proactively monitor customer accounts to determine if accounts should be placed on credit hold to reduce risk of bad debt - Assist with month/quarter-end reporting - Provide exemplary judgment and decision making related to daily orders release based on our SOX narrative - Investigate and resolve short payments and disputed charges - Strong knowledge of D&B, Experian and Credit safe reporting - Ensure compliance with all internal audit requirements and adherence to SOX controls - Assist with audit and compliance activities as assigned - Other duties as assigned
Job ID
2022-3758
Job Locations US-CA-Redwood City, Remote
Posted Date 1 week ago(6/24/2022 3:46 PM)
The Product Support Engineer will be a member of the Development & Security Operations team in R&D. The team member will be dedicated to providing expert support for Nevro’s products. - Investigate and respond to field incidents, generate incident reports detailing the operation and expected performance of the Product/Nevro Systems. - Develop technical subject matter expertise on Nevro PC, mobile, and cloud based products and their integration. - Provide hands-on product support that may include customer on-site investigation - Provide guidance to Customer service center in responding to field concerns or issues. - Regularly collaborate with Field service and external customer needs, to ensure consistent and stable global service operations - Coordinate with design teams to perform further root cause analysis with component owners where necessary - Develop analysis tools, diagnostic procedures and diagnostic information to ease and speed the review of field issues. - Other duties as assigned.
Job ID
2022-3753
Job Locations US-CA-Redwood City | US-CA-Redwood City
Posted Date 1 week ago(6/23/2022 6:24 PM)
Nevro is seeking an experienced and energetic HR Generalist to support our Redwood City Headquarter team and Business Partners. In this role, you will deliver the full range of the employee experience supporting members of the People Team. The HR Generalist will possess strong interpersonal skills and have the ability to build solid relationships based on trust. This role demands partnering closely with business leaders at all levels, HR Business Partners & leadership, and employees. The ideal candidate will thrive in a dynamic and changing environment and have fun while making a difference. This position will be located on-site in our Redwood City HQ.    - Participate in the planning and execution of employee functions and events for the Redwood City office - Assist with the Business Partners and Talent Acquisition to prepare the documentations for offer approvals and the onboarding administrative tasks - Assist in development of personnel policies and procedures and maintain the employee handbooks - Assist in creation of new employee job descriptions and maintain current job descriptions - Research and analyze various HR scenarios for management - Stay current with local, state and Federal HR laws, legislation, and trends, and maintain compliance with each - Work closely with HRBPs on exit interviews and necessary documentation associated with terminations and feedback - Assist HRBPs and Sales Ops on Credentialing information housed in the PEOPLE team - Perform other HR duties as assigned by management
Job ID
2022-3752
Job Locations US-CA-Redwood City, Remote
Posted Date 2 weeks ago(6/17/2022 3:18 PM)
- This position is responsible for supporting US Professional Education activities. This position will develop strategy and drive timely execution of professional education programs to support Nevro Professional Education objectives. - The position will have significant interaction with the field-based sales force, physicians, and advanced practice providers (APPs). Must be able to work collaboratively and execute with attention to detail. This position will report to the Director, Professional Education. #LI-EE1  
Job ID
2022-3741
Job Locations US-MI-Saginaw | US-MI-Traverse City
Posted Date 1 week ago(6/21/2022 1:17 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3740
Job Locations US-CA-Redwood City
Posted Date 1 week ago(6/22/2022 4:53 PM)
This position is responsible for the management and enhancement of the quality system, collaborating with all departments within the company to ensure compliance to process/procedures related to Supplier Management/Monitoring, CAPA, Non-Conformance, Sustaining Engineering Projects, and Process Controls. This position reports to Vice President, Global Quality Systems.  - Develops and implements the quality strategy throughout the organization. Helps create a quality focus culture through collaboration, training, metrics, and risk-based approach. - Executing and implementing enhancements to existing process in a manner that effectively supports the growth of the business. - Responsible to provide regular updates to Nevro Senior and Executive Management on any trends or corrective actions required. - Builds strategic partnerships with internal and external stakeholders to further departmental and organizational objectives. - Provide direction to employees and direct reports regarding processes related to Supplier Management/Monitoring, Risk Management, CAPA, Non-Conformance and Process Controls. - Work with supply chain to ensure quality/regulatory requirements are aligned in Quality Agreements, and Supply Agreements. - Ensure implementation of quality engineering practices across the sustaining engineering products to ensure product quality meets regulatory and customer expectations to include but not limited to: risk management, software quality assurance, process validation and process controls. - Lead employees in driving continuous improvement in department processes and establishing departmental objectives to meet functional goals. - Responsible/ championing on execution of quality related projects within the department and across departments. - Responsible for leading and managing Supplier Management program. - Ensure compliance with Nevro procedures and applicable regulatory requirements. Participate as required in FDA and notified body inspections and internal audits. - Provide support for maintaining QSR, GLP, GMP and FDA compliance standards and keeping up to date on current regulations and industry standards. - Demonstrates effective change leadership. - Lead other tasks as assigned.
Job ID
2022-3739
Job Locations US-CA-Orange County
Posted Date 1 week ago(6/21/2022 1:18 PM)
The District Sales Manager is responsible for the achievement of District sales targets for the company and manages all resources, including clinical support and field sales representatives. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director.  - Direct training, coaching and direction of sale(s) representative/clinical specialists. - Relationship-selling, partnering and managing accounts. - Fiscal budgetary responsibility. - Asset/inventory management. - Initiate and evaluate corporate pricing agreements with customers to ensure competitive value of product line. - Create business plan and ensure proper execution. - Promote, sell and secure orders from existing and potential customers. - Submit periodic reports detailing activities/sales volumes/training needs. Assist sales associates/clinical support in developing and selling to new accounts. - Help ensure the success of sales/marketing plan and sales objectives through sales efforts directed towards sales associates and customers. 
Job ID
2022-3735
Job Locations US-CA-Redwood City
Posted Date 2 weeks ago(6/16/2022 3:29 PM)
The QA Compliance Specialist is responsible for providing subject matter expertise in Post Market Surveillance quality assurance activities such as internal audits, CAPA, complaint handling, MDR and vigilance reporting.   Works cross-functionally to ensure maintenance and review of events and complaints, reporting of Medical Device Reports (MDRs), ADE data, or adverse reaction data, as set forth by the FDA and other regulatory agencies. Requires follow-up internally and externally to assure complete and accurate event files, complaint detail, and product performance information. Supports complaint handling in internal and external audits and inspections. - Experience with Medical Device Reporting and Vigilance Reporting (both Europe and Australia) - Perform tasks to obtain adequate information to ensure proper documentation and closure of each complaint. - Follow up with internal and external customers for complaint data. - Assess complaint investigations for compliance and accuracy. - Collaborate with technical, Clinical, Field/Sales and/or returned product analysis teams to determine reporting eligibility. - Analyze events reported from multiple inputs to determine complaint status and regulatory reportability. - Ensure audit results are formally recorded and reported and CAPAs are documented. - Write and maintain SOPs, WI’s, audit reports and other documentation as required. - Identify, generate, and publish metrics and reports related to the Quality issues as well as departmental operational metrics. - Analyze and trend post-market surveillance data. - Drive continuous improvement of the Quality Systems and Processes. - Performs other duties as required.
Job ID
2022-3733
Job Locations US-CA-Redwood City, Remote
Posted Date 3 weeks ago(6/13/2022 3:36 PM)
The Sales Operations Coordinator serves field-based customers by fielding helping to troubleshoot and resolve common field questions to provide insight into process and system related inefficiencies as well as improving systems and processes. Collaborates cross functionally to seek feasible solutions to help improve field related issues. This role reports to the Director, Commercial Operations. - Works closely with the sales team to troubleshoot and identify common problems, assist with resolving FHD tickets, and working with internal teams to assist with other field-based needs - Applies critical thinking skills to resolve issues by creating solutions where possible - Has common process knowledge across all commercial business processes to determine point of contact for issues – i.e. Sales ops, NevroCloud, Programmer team, IT, NevroCare, Therapy Excellence, Legal, Pricing and Customer Service - Track and identify process and system inefficiencies to define new process improvement opportunities to be reviewed by manager - Identifies areas to improve workflows by monitoring issue resolutions, identifying and resolving problems - Works with a high sense of urgency and positive attitude - Participates in new system end user testing and validation activities - Maintains professional and technical knowledge - Other duties as assigned
Job ID
2022-3732
Job Locations US-CA-Redwood City
Posted Date 3 weeks ago(6/10/2022 4:14 PM)
Responsible for contributing, supporting, and maintaining the Document Control Quality System within the requirements of FDA’s Quality System Regulations (QSR) and ISO 13485 (ISO).  Ensures that product and product related documents are processed in compliance with established procedures. - Manage the Document Control and Record Control systems - Support Document Control functions and responsibilities within a Product Life Cycle Management (PLM) system. - Provide clear and accurate communication to internal customers. Clearly communicate both verbally and in writing, with originators when discrepancies are found. Give precise guidance to originators for the proper process to follow when to correct issues/discrepancies. - Provide change control support as needed to co-workers within and outside document control. - Create, revise and review Quality System documents to establish and maintain compliance with FDA, EU and other national and international regulations and standards. - Responsible for ensuring departmental SOP & WI reviews are performed per requirements. - Provide continuous improvement of Document Control processes/procedures in accordance with department and company goals. - Release and maintain QMS documents including the processing of new document and document revision requests. - Ensure the consistency and quality of documents by editing and proofreading documents prior to release - Assist with audit activities as required, including follow up activities Metrics - Perform trending analysis (Quality Metrics) on a routine basis - Identify, generate, and publish metrics and reports related to the creation and control of quality system documentation. - As appropriate, analyze trends and recommends process improvements. - Other duties as assigned.
Job ID
2022-3722
Job Locations US-CA-Modesto
Posted Date 3 weeks ago(6/10/2022 3:11 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3721
Job Locations US-CA-Redwood City
Posted Date 1 month ago(6/2/2022 2:37 PM)
This position is responsible for leading failure investigation and complaint handling teams at Nevro. Work closely with external and internal customers on responding to field inquiries, customer complaints and regulatory agency requests. This position reports to the Vice President, Global Quality Systems. - Responsible for understanding the technical aspects of Nevro products, and their clinical use. - Responsible for analyzing failure investigation trends, complaint trends and appropriately escalating issues from customer and field personnel. - Responsible to provide regular updates to Nevro Senior and Executive Management on any trends or corrective actions required. - Ensure complaints are processed in a timely manner and that adequate investigations are performed. - Ensure Medical Device and Vigilance reports are filed as required. - Work closely with Technical Service team to ensure technical inquiries are address and/or reported as complaints in a timely manner. - Ensuring follow-ups are tracked, managed, and closed--out on a timely basis. - Coordinate with internal and external partners in ensuring end-to-end service is met (e.g., technical issues, complaint handling, etc.) and that reporting is timely and accurate. - Ensure compliance with Nevro procedures and applicable regulatory requirements. Participate as required in FDA and notified body inspections and internal audits. - Ensure CAPAs are initiated for any significant adverse trends or quality problems detected through the Complaint Handling. - Prepare the organization for changes in the regulatory environment including ensuring applicable patient health information is adequately protected. - Ensure Nevro's Periodic Safety Update Report, Post Market Surveillance report are completed in a timely manner. - Drive continuous improvements in the Complaint Handling workflows and organize/staff the team appropriately. - Other duties as assigned.
Job ID
2022-3717
Job Locations US-CA-Redwood City
Posted Date 1 month ago(5/31/2022 5:22 PM)
The Director of Internal Communications and IE&D is responsible to lead, develop, and drive internal communications and IE&D initiatives that keep team members across all of Nevro’s businesses and geographies informed, inspired, and connected to Nevro’s mission and core values. This position will report directly to the Chief Human Resources Officer. You will operate within a fast-paced, changing environment. As part of the People Team, you will bring your demonstrated track record of developing internal communications and passion for IE&D with the ability to capture the hearts and minds of all stakeholders. - Develop HR communications strategy that supports the People’s organization’s top priorities. - Provide communications related to Talent Acquisition, Talent Management, Employee Engagement and Recognition, IE&D, and other wide-ranging, emerging issues. - Use analyses to advise Executive Steering Committee on IE&D metrics as well as to identify, implement and evaluate IE&D programs. - Lead IE&D initiatives by partnering with Employee Resource Groups to create and execute on initiatives that directly impact company culture. - Direct content development and production of quarterly Town Hall meetings to connect employees to mission and business objectives. - Drive engagement and support recruiting efforts for volunteer opportunities and giving campaigns. - Create cultural events calendar, working with cross-functional teams and/or outside vendors, heading up onsite and virtual events. - Lead People social media strategy, calendar and content creation, execution, and reporting across LinkedIn. - Manage Nevro’s intranet. Create new content and upload changes regularly. - Work with third-party resources and/or agency partners as needed for project coordination. - Other duties as assigned.
Job ID
2022-3716
Job Locations US-CA-Redwood City
Posted Date 1 month ago(5/31/2022 3:02 PM)
- This position is responsible for the design, planning, budgeting, construction and maintenance/repair of the facilities, and overseeing Environmental Health & Safety at Nevro. - Responsible for the general upkeep and maintenance of buildings to ensure that they meet health and safety standards and legal requirements. - Managing the cleaning, waste disposal, catering, security and parking, while managing the budgets and keeping records of all payments. - Responsible for managing the office systems, which includes office equipment. - Managing the environmental, industrial, health and safety regulation compliance for one or multiple facilities. - Oversees the development, planning, and implementation of environmental, health and safety policies; develops procedures (chemical safety, ergonomics, illness and injury prevention, and building safety) used throughout the company. - Ensures compliance with federal, state, and local regulations pertaining to environmental safety and handles all contact with appropriate agencies. - Oversees hazardous waste disposal and monitors waste handling. - Develops and oversees company training programs for employees in areas such as compliance training, lab/plant inspection, hazardous material handling, emergency response, industrial hygiene, and life safety. - Ensures appropriate corrective action is taken where health and safety hazards exist. - Must be "available" for facilities emergencies. - Other duties as assigned.
Job ID
2022-3715
Job Locations US-CA-Redwood City
Posted Date 3 days ago(6/28/2022 3:45 PM)
The Principal Systems Verification Engineer will play a key role in the development of the cloud-based Web Services that support a Class III implantable neuromodulation system for pain management, working cross-functionally to help verify systems and make sure that all stakeholders are aligned, and needs are met. - Serves as a technical lead for verification test efforts, including owning and optimizing system, sub-system, and module-level verification against requirements - Interacts cross-functionally with R&D, Quality Engineering, and Regulatory to create test strategies that have optimal amount of testing and to release technical documentation, such as verification plans, protocols, and reports, through doc control - Works closely with an automated Web Services testing team and a Cloud DevOps team to assign deliverables required from the verification plan - Reviews and evaluates product requirements for correctness, completeness, and testability - Owns test descriptions and protocols, ensures comprehensiveness of test coverage (for both manual and automated tests), and implements automated Web Services system tests - Participates in system integration testing activities and troubleshooting of technical issues, working with developers to identify root cause and viable resolutions - Completes regression, dry, and formal verification runs for multiple software releases at appropriate times in the development cycle - Supports validation efforts to ensure complete system coverage - Provides estimates for verification effort and resources required, generates metrics, and provides periodic status updates to the broader team and management as necessary. - Independently and proactively identify issues, makes critical assessments (taking into consideration of schedule vs quality) of the issues, and works with the development team to find creative solutions, engaging with leadership as necessary. - Plans and organizes unique or critical projects, involving exploration of subject area, definition of scope, selection of problems for investigation, and generation of novel concepts. - Supervises or oversees a small professional staff for technical mentoring and guidance for initiatives and projects, solving highly complex problems of large scope. - Contributes and influences cross-functionally, creates standards and processes for the teams to use, and recommends new and better ways of doing things for the overall benefit of the company.  
Job ID
2022-3711
Job Locations US-NJ-Edison
Posted Date 1 month ago(5/24/2022 6:11 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3708
Job Locations US-NJ-Hoboken
Posted Date 1 month ago(5/24/2022 6:08 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3707
Job Locations US-AZ-Phoenix
Posted Date 1 month ago(5/23/2022 5:47 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3704
Job Locations US-MI-Detroit
Posted Date 1 month ago(5/18/2022 12:22 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3702
Job Locations US-KY-Lexington
Posted Date 1 month ago(5/17/2022 12:08 PM)
The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.
Job ID
2022-3701

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