The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products.
- Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support.
- Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products.
- Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts.
- Perform patient follow-up to assure customer and patient success with the implanted products.
- Develop and maintain business relationships with hospital personnel.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers).
- Communicate with Patients and Clients afterhours and on weekends as needed.
- Travel daily within territory.
- Other duties as assigned.
Nevro is seeking an energetic HR Generalist to support our Redwood City Headquarter team and Business Partners. In this role, you will deliver the full range of the employee experience supporting members of the People Team. The position will report directly to the Vice President, US Talent and HR Business Partners.
The HR Generalist will possess strong interpersonal skills and have the ability to build solid relationships based on trust. This role demands partnering closely with business leaders at all levels, HR Business Partners & leadership, and employees. The ideal candidate will thrive in a dynamic and changing environment, is hands on and detail-oriented, can multi-task between a variety of administrative and project tasks, and will have fun while making a difference.
This position will be hybrid, at our Redwood City Headquarters and onsite days are Mondays, Tuesdays, and Thursdays.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
In this important role, you will assist the Digital Health team take Nevro to the next level, along with your career. You will participate in research and product development activities ranging from product concept through transfer to manufacturing. You will collaborate with other driven technology professionals and designers, contributing your Android developer expertise to our team as you stay abreast of new and changing technologies, another passion of yours. Experience the best of both worlds – cutting edge med tech and transforming patient experiences by helping execute end-to-end human-centered products and services. You will apply knowledge of engineering principles and practices for software development for implantable medical devices and accessories.
- Review and approve the design and development of the Mobile app, incorporating feedback from Product Management, User Experience, Architecture, and Quality Engineering.
- Collaborate with back-end application developers to design and refine APIs for sending and retrieving data to and from the mobile application.
- Develop and maintain test frameworks and interactive testing, including working with beta testers.
- Instrument with analytics to understand and communicate usage and adoption models of the app.
- Provide subject matter expertise on mobile design practices, from experience to stability and performance. Mobile is different, and you need to know why and be able to drive a viewpoint.
- Works closely with other product development team members to assure that their designs interface properly with other system components and to assure that the overall system meets its performance requirements.
- Contributes to the intellectual property base of the Company via active communication of new concepts to Management.
- Works in accordance with quality system procedures and actively enforces its objectives
- Other duties as assigned
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
The Associate Sales Representative (ASR) supports achievement of sales revenue targets and helps to grow market share for a specified territory by promoting, selling and servicing NEVRO products.Practice good territory management in terms of organization, administration and expense planning. Control and train appropriate medical staff on products and procedures. This is a clinical sale with strong value added focus and an emphasis on improving patient care outcomes.Account responsibility and sales development goals established by the RSD in conjunction with the DSM.
- Responsible for specified target accounts provided by DSM and RSD.
- Provide forecast for targeted accounts with DSM guidance.
- Prospecting for new customers, driving lead follow-up, and positively positioning our products and services to existing and new clients in the region.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
- Provide clinical support for DSM (programming, reprogramming, educating clients and patients, case coverage, etc.).
- Build strong relationships with key clients.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Other duties as assigned
As a key member of the FP&A team responsible for financial analysis, forecasting/budgeting, and management reporting, you will serve as the finance business partner supporting the Manufacturing teams. This individual will also work directly with the Sr. Cost Accountant, providing support with month-end close, reconciliations, financial reporting, and the annual audit. This is a great opportunity to gain C-level exposure with executive leadership, while helping drive better business decisions and providing direct insight into gross profit. Importantly, you will:
- Lead the budgeting and forecasting process for assigned functional departments including headcount, expense, and capital planning
- Manage and enhance existing financial models for analyzing and forecasting expenses
- Provide actionable recommendations for cost saving opportunities based on actual and forecasted expenses
- Research and analyze all expense activity, gaining an understanding of primary drivers of operating expenses and fully understanding any variances versus forecast
- Collaborate with departmental leaders to ensure achievement of key business objectives
- Prepare, distribute, and present monthly detailed budget versus actual analyses and other relevant reports to the functional leaders
- Participate in month-end close activities including accruals, spend allocations, and investigation of any manufacturing variances
- Monitor, review and reconcile inventory accounts
- Assist with product costing activities
- Coordinate efforts associated with monthly cycle count and periodic physical inventories
- Assist with analysis of any required monthly inventory reserves and the release thereof
- Monitor, review, and close manufacturing work orders
- Assist in monthly financial analysis as part of the Board of Directors and Audit Committee financial package
- Ensure all relevant controls, procedures, and policies are followed and communicated
- Perform various ad hoc analysis for finance and leadership
- Other duties as assigned
The Financial Analyst will report to the Associate Director, FP&A and will need to demonstrate technical competence to handle duties related to forecasting and analysis of the company’s financial statements. This role will serve as the finance business partner supporting the G&A Organization and will also be responsible for generating consolidated financial statements for management reporting purposes. Importantly, you will:
- Lead the budgeting and forecasting process for assigned functional departments including headcount, operating expense and capital planning.
- Manage and enhance existing financial models for analyzing and forecasting operating expenses
- Provide actionable recommendations for cost saving opportunities based upon actual and forecasted expenditures.
- Research and analyze all expense activity, gaining an understanding of primary drivers of operating expenses, as well as fully understanding any variances against Plan
- Collaborate with departmental leaders to ensure achievement of key business objectives.
- Participate in month-end close activities including potential journal entry preparation for any required reclasses identified during monthly Budget versus Actual analyses.
- Prepare, distribute and present monthly detailed Budget versus Actual and other relevant reports to the functional leaders.
- Prepare and aid in the development of the P&L, Balance Sheet and Statement of Cash Flows forecast
- Participate in development of monthly financial analysis as part of the Board of Directors and Audit Committee financial package.
- Ensure all relevant proper controls, procedures, and policies are followed and communicated.
- Perform various ad hoc analysis for finance and leadership.
- Other duties as assigned
#LI-CL1
You are energized about patient-centric and healthcare professional-centric digital offerings and possess futuristic thinking and intellectual curiosity about digital healthcare in the years ahead. You are deeply familiar with digital product ecosystems and you understand the value of the data experience/flow and interoperability with peripheral systems.
As the Senior Product Manager, Strategic Marketing – Digital Solutions, you’ll be responsible for our digital care team applications data flow & analytics strategy and ongoing roadmap. You will support our commercial growth strategy by identifying data and analytics needs across a multitude of internal and external care team applications and the cross-functional stakeholders that rely on them. You will work with stakeholders including R&D, IT, Marketing, Coaches & Sales, etc. to bring these data integration needs to life.
This position reports to the Director, Global Strategic Marketing - Digital Solutions and offers creativity and personal gratification during a time of substantial growth for our company. Lead and shine, while you not only enhance our digital ecosystem, but also empower internal teams to better serve people with chronic pain to live better, healthier lives.
- Assess, develop and implement the organization’s digital solutions data-sharing experience and analytics based on the company’s OKRs for core and complementary digital assets including:
- Clinical Programmer
- Patient Mobile App
- Salesforce
- Data Warehouse / Cloud Services
- Google Analytics
- Tableau
- Web Portal/Reports
- Completely own the data flow, knowledge on data source of truth, and interdependencies between connected digital assets and services
- Lead a cross-functional team to drive improvements to care team applications and analytics: Defining key company objectives and collecting/prioritizing voice of customer feedback from vital stakeholders, management of requirements and prioritization of backlog, defining user needs, aiding in discovery efforts, official requirements review, UX/UI feedback and beta testing, defining analytics/data capture needs, and collaboration through development, submission and/or launch readiness
- Expert level collaboration with UAT & Regression Testing across feature enhancement implementations
- Collaborate closely with R&D, IT and cross-functional partners to support and accelerate digital asset development
- Establish metrics and manage ongoing continuous improvement roadmap and backlog of digital data flow & analytics
- Collaborate with Learning & Development Team on new feature training content and ensure successful implementation of intended usage
- Develop and maintain strong relationships with key opinion leaders
- Ensure other Marketing Product Managers & Stakeholders are aware of efforts and aligned to prioritization of features/enhancements
- Present key topics updates, issues, and recommendations to Global and R&D Leadership
- Provide input into the Global Business Plan and Budget Needs
- Prepare content for Quarterly Reviews with the Global Leadership Team
- Other duties as assigned
#LI-CL1
In this highly visible and critical role of Principal Systems Engineer, you bring systems engineering talents with Cloud and web services experience, thereby helping to take Nevro to the next level. You will play a key role in the development of a Class III implantable Neuromodulation system for pain management, working cross functionally to help define systems and ensure that all stakeholders are aligned, and user needs are met. In this role, you will be leading the technical team to make key and impactful decisions.
- Technical lead for system architecture and design of data transfer interfaces for movement of data between an implantable SCS system with wireless Bluetooth interfaces, and a Cloud-based web services platform.
- Owns large efforts such as definition, verification or product development of a system, and drives them to on-time, high quality completion.
- Works with stakeholders, customers, and engineers to ensure the logical and systematic conversion of customer requirements and performance requirements into systems solutions that account for technical, cost and schedule constraints.
- Once requirements are defined with customers, speaks on their behalf to guide day-to-day engineering activities.
- Coordinates daily activities effectively across lead engineers from multiple product teams during the design, implementation, and test phases.
- Provides status updates to the PMO on behalf of the engineering team.
- Investigates and defines systems engineering requirements for new algorithms or features and facilitates the transition of algorithms into new projects through clinical review and evaluation.
- Performs hands-on system integration testing and troubleshooting of technical issues. Works with development team to identify root cause and viable resolutions for issues.
Sr. Salesforce Administrator, Redwood City, CA Execute day-to-day configuration, support, maintenance, and improvement of Nevro Salesforce platform; handle all administrative functions including user account maintenance, creating user, profiles, roles, custom objects, custom fields, page layouts, process builder, workflow rules, validation rules, reports, dashboards, and process builder; collaborate with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity and value across the organization; interface between the development team and business customers; review support requests and implement those enhancements on Salesforce Sales and Health Cloud in and Administrator capacity: develop an understanding of the end-user needs and workflows; troubleshoot Salesforce issues for end-uses; enable end-users to get the most out of Salesforce; identify, develop, and deploy best practices in close collaboration with subject matter experts from each department; analyze and research new tools and capabilities as they become available through the Salesforce Platform in order to educate stakeholders with the intent of implementing where applicable in the system; document and maintain processes, policies, application configuration, training, and help related material for users; perform configuration of lightweight/simple Lightning components to fulfill low-hanging business needs; configure out-of-the-box features, as well as more complicated customization built to meet business processes; engage in Configuration Integration and Configuration Deployment [using Github, DataLoader, Application Programming Interface (API), and APEX]; work with support tickets and release management with Jira; analyze and solve problems with out-of-the-box functionality before custom development. Remote work is permitted. Position reports to company headquarters in Redwood City, CA, and is eligible for telecommuting from anywhere in the US. (No agencies or phone calls please.)
- Research and interpret packaging specification requirements and external standards for use in drafting test plans /protocols to satisfy regulatory and validation requirements within project timelines.
- Determine packaging specifications according to the nature of the product, cost limitations, legal requirements, and the type of protection required, considering need for resistance to such external variables as moisture, corrosive chemicals, temperature variations, light, heat, rough handling, and tampering.
- Research, develop, design, evaluate and document packaging systems, materials, incoming receiving, and distribution systems.
- Select, design, procure, install, and validate packaging and labeling equipment.
- Design, develop and test a wide variety of packaging used for the protection and handling of products.
- Identify and implement packaging/labeling process improvement projects.
- Work with design engineering in the completion of product verification and validation
- Review or coordinate vendor activities to support development and use.
- Develop or modify packaging manufacturing processes. Train production trainers/operators to new or modified processes.
- Conduct PFMEA, Process Validation review and protocols, testing and reports for process characterization, IQ, OQ, PQ.
- Create and manage change requests within the document control system.
- Support NPD and Manufacturing at all stages of development process and ensure its compliance to FDA and other agencies.
- Write and review Quality Master Validations Plans, protocols, and written reports
- Prepare technical reports, analyses, recommendations, and presentations reflecting the status and results of projects in progress on a regular basis
- Interact cross functionally and with internal and external suppliers and customers. May lead or serve as member of cross-functional project teams.
- May lead a project team and participate in determining goals and objectives for projects.
You are a talented Cloud Security Engineer (Senior or Principal depending on experience) who will join our Security team. Importantly, you will protect Nevro’s AWS cloud infrastructure that covers the product and internal cloud environments. You are an expert in AWS Cloud Security Design, Architecture, and Implementation, and are hands-on in driving implementation of infrastructure as code using Terraform. Main responsibilities are:
- Responsible for Nevro’s AWS Cloud Security.
- Partner with Developers, IT, DevOps, and security champions to secure the AWS environment.
- Drive the adoption of risk-based, contextual and data driven vulnerability management.
- Prevent cloud misconfigurations and secure the deployment process for containers, images and serverless workloads.
- Drive the implementation of AWS Well Architected Framework from a security standpoint.
- Create visibility, identify, and defend from threats.
- Develop strategies to increase Cloud Security knowledge throughout the enterprise and develop and mentor engineers in IT, Developers, DevOps and security teams.
- Lead the management and creation of cloud Security policy and procedures as it relates to cloud security Architecture.
The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).
- Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN.
- Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals.
- Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard.
- Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business.
- Positively positioning products and services to existing and new clients in the region.
- Develop and implement strategies to counter competitors.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc.
- Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products.
- Probe to understand and confirm customers’ needs, handle objections and gain commitment.
- Adhere to fiscal budget for territory.
- Asset/inventory management.
- Report on sales process, market conditions, and customer activities to sales leader.
- Utilize internal platforms to ensure flawless execution of product delivery to clients and patients.
- Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals.
- Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range.
- Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service.
- Contribute to the development of a strong team effort.
- Recognize and understand competitive products, features, strengths in relation to the company’s products.
- Travel daily within territory.
- Other duties as assigned.
We are looking for a Senior Manager of National Conferences and Events who will manage Nevro's presence at all national trade shows held within the United States and external trade shows in both the chronic back and leg pain space and in the diabetes / painful diabetic neuropathy space. You will be responsible for contributing to and executing thought leadership around trade shows and ensuring the meetings supports sales and marketing goals through thoughtful planning and rigorous management.
The successful candidate will have an event industry background that includes developing and producing events through solid coordination, communication, event planning, contract negotiating, and cross-functional leadership.
This position is full-time, includes significant travel (up to 50%), and may be remote from our Redwood City headquarters as long as there is airport access to US cities and occasional international destinations.