Job Listings

- - Work with business partners, end users, and technology teams to capture, understand, and define business requirements - Develop user stories and to-be process flows to support the design and development of Salesforce solutions - Work multi-functionally to design innovative solutions that will meet business requirements and fulfill user stories within the context of Nevro’s Technology strategy - Provide detailed requirements and guidance to developers and other product team members - Collaborate with developers to test and verify that solutions will meet the business requirements - Facilitate key meetings with business and vendors partners including requirement sessions, system demos, testing, and end user training - Support processes for custom development, system improvements, configuration maintenance, documentation, release management and support activities - Identify and assess risks and dependencies for custom developments and other system changes - Partner with business teams to conduct and/or support user acceptance testing - Facilitate change request process with project leads and others as needed - Create and maintain traceability to requirements and testing outcomes - Support integration team to map data from source to target system - Salesforce Analyst to help product owner with planning, backlog grooming, building user stories with business acceptance criteria, slice and break down user stories and identify dependencies. Unblock impediments for the developers - Develop system management SOPs - Monitor and maintain the support distribution list and log issues / bugs - Work with Nevro’s Salesforce and business teams to identify spike user stories, enablers, technical debts etc. for continuous delivery and broader application adoption - Working with Platform team for product configuration, admin, testing, deployment, organizational change needs  

This position reports to the Sr Manager Credit & Collections and Invoicing Services and requires a highly skilled Sr. Credit and AR Analyst that possesses strong business acumen. Time management and organizational skills are essential in managing and analyzing an assigned customer portfolio with the focus on determining the best approach to collecting maximum revenue and reducing the accounts receivable DSO. - Analyze customer credit risk and establish credit limits utilizing credit reports - Candidate must be a team player with a high level of personal motivation, able to work independently, able to work on multiple tasks/projects concurrently and meet multiple competing deadlines - Interface with the sales team and administrative staff in effort to mitigate and resolve all customer disputes, cash flow concerns or any collection issue, which delays timely payment  - Manage an assigned customer portfolio - Reconcile accounts to maintain cleanliness, and ensure credits/cash are applied in a timely matter - Proactively monitor customer accounts to determine if accounts should be placed on credit hold to reduce risk of bad debt - Assist with month/quarter-end reporting - Provide exemplary judgment and decision making related to daily orders release based on our SOX narrative - Investigate and resolve short payments and disputed charges - Strong knowledge of D&B, Experian and Credit safe reporting - Ensure compliance with all internal audit requirements and adherence to SOX controls - Assist with audit and compliance activities as assigned - Other duties as assigned

The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.

The HFX Coach, part of the patient success team, plays an important role in ensuring superior outcomes with Nevro’s therapy.  The HFX Coach interacts with patients to provide technical and product expertise.  The position is part of the Customer Excellence group and will work in collaboration with Sales Representatives, Therapy Consultants, and internal teams.   - Ability to effectively communicate directly with patients verbally by phone or email. - Serve as a resource for clinical patient support for issues relating to device troubleshooting, and Company product inquires. - Provide exceptional clinical education on Company products and related procedures while responding to detailed technical inquiries from patients. - Respond to all patient and field communications in a timely manner. Responsible for reporting all complaints regarding products to the appropriate Company personnel within the required time frames. - Provide appropriately documented follow-up on all patient interactions to the sales team. Consult with other internal Nevro departments when needed to maintain solid clinical outcomes. - Perform continued patient follow-up to assure optimal patient outcomes. - Strong analytical skills and proficiency in the use of modern computer technology and software. - Travel 5-10% for training, conferences and occasional field support. - Other duties as assigned.

The District Sales Manager is responsible for the achievement of District sales targets for the company and manages all resources, including clinical support and field sales representatives. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director.  - Relationship-selling, partnering and managing accounts. - Fiscal budgetary responsibility. - Asset/inventory management. - Initiate and evaluate corporate pricing agreements with customers to ensure competitive value of product line. - Create business plan and ensure proper execution. - Promote, sell and secure orders from existing and potential customers. - Submit periodic reports detailing activities/sales volumes/training needs. Assist sales associates/clinical support in developing and selling to new accounts. - Help ensure the success of sales/marketing plan and sales objectives through sales efforts directed towards sales associates and customers. 

The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.

The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.

The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).   - Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN. - Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals. - Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard. - Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business. - Positively positioning products and services to existing and new clients in the region. - Develop and implement strategies to counter competitors. - Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products. - Probe to understand and confirm customers’ needs, handle objections and gain commitment. - Adhere to fiscal budget for territory. - Asset/inventory management. - Report on sales process, market conditions, and customer activities to sales leader. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range. - Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service. - Contribute to the development of a strong team effort. - Recognize and understand competitive products, features, strengths in relation to the company’s products. - Travel daily within territory. - Other duties as assigned.

The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).   - Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN. - Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals. - Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard. - Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business. - Positively positioning products and services to existing and new clients in the region. - Develop and implement strategies to counter competitors. - Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products. - Probe to understand and confirm customers’ needs, handle objections and gain commitment. - Adhere to fiscal budget for territory. - Asset/inventory management. - Report on sales process, market conditions, and customer activities to sales leader. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range. - Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service. - Contribute to the development of a strong team effort. - Recognize and understand competitive products, features, strengths in relation to the company’s products. - Travel daily within territory. - Other duties as assigned.

Nevro is seeking a Pricing Operations Specialist to join the Pricing Strategy & Analytics team. The Pricing Operations Specialist will play an integral role in delivering operational excellence for the Commercial Operations, US Field Sales, and Executive teams, as well as interface with IT, Finance, Marketing, and other cross-functional teams regularly. They will play a pivotal role in ensuring our on-going success through ensuring the data integrity of pricing and product related information in our sales systems and partnering with the field sales team to troubleshoot and resolve pricing related issues. The position will report to the Manager, Strategic Pricing and Analytics. This individual must be highly motivated, detail oriented, and be a support-focused individual who thrives in a fast-paced, team environment. · Enables the US Field Sales team by providing support processing pricing requests and Multi Unit Orders (MUO in the system, maintaining and designing pricing tools and reports, and managing pricing-related questions on the field help desk · Maintains and ensure data integrity of information in Salesforce and our ERP related to product and customer pricing, including loading pricing product pricing into Salesforce, ensuring consistency between the systems, and updating data related to GPO/ IDN affiliations. · Documents current-state and implementation of improvements for processes relating to pricing requests, approvals, programs and reporting. · Works closely with US Field Sales and Contracts Administration team on deals from request to execution, ensuring documentation is complete, appropriate approvals are gathered and deals are communicated and executed efficiently. · Participates in new system end user testing and validation activities. · Supports the US pricing committee with gathering and documenting deal information and decisions. · Collaboratively work with cross-functional teams on various projects to support operational goals and timelines. · Other duties as assigned.

Nevro is seeking an experienced and energetic Senior Manager HR Business Partner (Sr HRBP) to support our US Sales team. In this role, you will deliver the full range of the People life cycle on both a strategic and tactical basis to support your clients and team members. You will partner with your clients to take their business objectives and align our People programs to ensure the best outcomes.  You will be responsible for driving the People program as well as educating your clients.  You will work with our HR leadership team and operations team on the development of some of our programs we deliver to our clients; including but not limited to Performance, Compensation, Talent Management, and Employee Relations.      The HRBP will possess strong interpersonal skills and have the ability to build solid relationships based on trust. This role demands partnering closely with business leaders at all levels, HR leadership, and employees throughout the org to ensure our People programs and processes drive and support our business objectives. The ideal candidate will be someone who likes to be strategic and roll-up their sleeves and do great work.  The HRBP role will continue to evolve and change as the company grows and as the People organization changes along with it to meet the business needs. The ideal candidate will thrive in a dynamic and changing environment and have fun while making a difference. You will have the opportunity to engage and influence functional leaders as you develop and lead Nevro’s People strategy, programs and processes for the team. This position will be reporting to the VP, Talent/HR.     Essential Responsibilities:   - Provide leadership for the implementation of HR programs, policies and processes across client group.  - Partner with other HRBPs and our HR Operations functional teams on the Employee Life Cycle – including but not limited to Talent Acquisition, Compensation, Performance, and Talent Management programs, policies, process and best practices. - Partner with our client groups on cross-functional projects, policies, and practices. - Build strong relationships with the client teams at all levels. - Collaborate with others to assess, create and implement solutions for your client group. - Be well-versed in HR best practices and look for continuous improvement at all times. - Be the leader of this will include playing a key leadership role in designing and implementing change programs. - Work with all levels of managers and employees to address various employee relations issues, working them through to resolution, while ensuring fair and equitable outcomes. - Review and analyze various business and HR metrics including data to enhance decision making, recommendations for change, and systemic improvements. - Other duties as assigned.

The Associate Sales Representative (ASR) supports achievement of sales revenue targets and helps to grow market share for a specified territory by promoting, selling and servicing NEVRO products.Practice good territory management in terms of organization, administration and expense planning. Control and train appropriate medical staff on products and procedures. This is a clinical sale with strong value added focus and an emphasis on improving patient care outcomes.Account responsibility and sales development goals established by the RSD in conjunction with the DSM.  - Responsible for specified target accounts provided by DSM and RSD. - Provide forecast for targeted accounts with DSM guidance. - Prospecting for new customers, driving lead follow-up, and positively positioning our products and services to existing and new clients in the region. - Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc. - Provide clinical support for DSM (programming, reprogramming, educating clients and patients, case coverage, etc.). - Build strong relationships with key clients. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products. - Report on sales process, market conditions, and customer activities to sales leader. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Plan, coordinate and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals. - Other duties as assigned  

The Associate Sales Representative (ASR) supports achievement of sales revenue targets and helps to grow market share for a specified territory by promoting, selling and servicing NEVRO products.Practice good territory management in terms of organization, administration and expense planning. Control and train appropriate medical staff on products and procedures. This is a clinical sale with strong value added focus and an emphasis on improving patient care outcomes.Account responsibility and sales development goals established by the RSD in conjunction with the DSM.  - Responsible for specified target accounts provided by DSM and RSD. - Provide forecast for targeted accounts with DSM guidance. - Prospecting for new customers, driving lead follow-up, and positively positioning our products and services to existing and new clients in the region. - Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc. - Provide clinical support for DSM (programming, reprogramming, educating clients and patients, case coverage, etc.). - Build strong relationships with key clients. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products. - Report on sales process, market conditions, and customer activities to sales leader. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Plan, coordinate and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals. - Other duties as assigned  

The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.

Nevro is seeking an experienced Associate Director, Compensation to lead compensation. In this role, you will deliver a full spectrum of both strategic and tactical compensation support and programs. Prepares job descriptions, conducts job evaluation and salary surveys, establishes salary structures, develops salary budgets, and prepares policies and procedures to insure the achievement of equitable and competitive employee compensation. Ensures programs are current regarding trends, practices and pricings. The ideal candidate will contribute at both hands-on and strategic levels and partner with functional groups to ensure coordination of compensation strategies and processes across the organization. Providing relevant data and recommendations to guide decision-making related to compensation, organizational structures, retention, promotions, and other activities, are key aspects of this role.  Reporting into the Sr. Director, Total Rewards, this position is located on-site in our Redwood City HQ.

The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.

The Therapy Consultant is the primary clinical support who works with Nevro Sales Representatives to meet existing and potential clients (e.g., physicians, physician office groups at hospitals) and patients to identify their clinical goals and constraints related to patient needs. They also provide technical expertise, product demonstrations, installation and maintenance of company products. - Promote company products to current and potential customers within a defined region by providing clinical education of implant procedures and support. - Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers informed of new and existing products. - Attend and oversee trials/procedures/implants in a clinical setting including labs and operation rooms of hospital accounts. - Perform patient follow-up to assure customer and patient success with the implanted products. - Develop and maintain business relationships with hospital personnel. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics, surgical centers). - Communicate with Patients and Clients afterhours and on weekends as needed. - Travel daily within territory. - Other duties as assigned.

The HR Technology and Operations Specialist assists the HRIS Manager and People Operations team in achieving its mission by providing support across functional areas of the People Team. This role will ensure accurate data is in the HR Systems. The HR Technology and Operations Specialistwill collaborate closely with the entire People Team including Total Rewards Team, Talent Acquisition, HR Business Partners, and cross functional department leads, to provide system and operational support and New Hire Onboarding from the offer- acceptance stage to the first day. Reporting to the HRIS Manager, we are looking for a team player who is ready and eager to join a fast-paced environment, eager to learn and willing to roll up their sleeves and jump in.   HR Technology:   - Reviews and validates team member new hire information and status changes, managing data of all US and international team members - Maintains responsibility for data maintenance and updates and ensures a high degree of the integrity of data in our HR systems and run ad-hoc reports as required - Supports HR/People systems and integrations from a technology standpoint which include needs and requirements gathering, design, testing, deployment, training, and administration (Software Development Life Cycle) - Provides support to end users on system-related issues, queries, and enhancements for different HR applications such as BambooHR, ADP, MentorcliQ, Checkr, Engaged2Excel, Betterworks, Equifax - Manages LinkedIn platform with campaigns, communications, license, and user support   People Operations:   - Manages onboarding process for all US team members, which includes New Hire Orientation - Organizes quarterly New Hire Training and hosts Lunch and Learns - Leads I-9 program to ensure compliance with ICE (Immigration and Customs Enforcement) - Manages company background check for all US team members - Other projects as assigned

The Sales Representative (SR) is responsible for the achievement of sales revenue targets for the company and manages all resources to that end. This includes overseeing and leading the identification of business opportunities, building and fostering client relationships, and ensuring the effective sales of NEVRO’s products to meet/exceed sales forecasts and goals. This position reports directly to the Regional Sales Director (RSD).   - Grow the business through the education of current and new referral sources on the benefits of HF10 for the treatment of PDN. - Develop and act on a business plan which identifies opportunities to grow the referral customer base and help formulate sales strategies to meet/exceed sales goals. - Collaborate with US Sales counterparts to ensure the highest level of service with patient outcomes held in the highest regard. - Track metrics, understand trends, and create and implement strategies to maintain the growth trajectory of the business. - Positively positioning products and services to existing and new clients in the region. - Develop and implement strategies to counter competitors. - Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, etc. - Train and educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using appropriate formats and platforms (e.g., slides, manuals, etc.) to keep customers abreast of new and existing products. - Probe to understand and confirm customers’ needs, handle objections and gain commitment. - Adhere to fiscal budget for territory. - Asset/inventory management. - Report on sales process, market conditions, and customer activities to sales leader. - Utilize internal platforms to ensure flawless execution of product delivery to clients and patients. - Plan, coordinate, and execute local educational and sales events, with the support of other internal resources, intended to augment the business and help to deliver assigned sales goals. - Respond to customer needs regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions. - Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads and pursue opportunities to promote the company’s product range. - Develop and maintain productive working relationships within company to ensure maximum sales support and maintain a high level of customer service. - Contribute to the development of a strong team effort. - Recognize and understand competitive products, features, strengths in relation to the company’s products. - Travel daily within territory. - Other duties as assigned.

This position serves as a technical liaison between physicians involved in Nevro clinical studies as well as commercial site, and various departments within the company, such as Clinical, Regulatory, QA and R&D.  The position provides technical guidance to medical professionals who use Nevro’s technologies (surgeons, physicians, nurses, clinic staff, etc.) during clinical trials and commercial use.  This position troubleshoots technical issues that may arise during procedures and patient follow-ups, provides feedback on device use, product improvements, and new product features to meet tomorrow’s needs.  The person is expected to be a leader within and a mentor for Field Clinical Engineers.   Clinical Research - Work closely with the various Nevro departments to assist with activities between the FCEs and the company.  Leadership role for the field implementation of studies and technical training of study centers.  Participate in the selection and protocol compliance/follow­ up/implementation of Clinical sites - Conduct Field Research - Assist with study protocol generation - Organize study sites and FCE follow-up documentation - Validate recruitment of research centers - Coordinate technical data collection - Product Development and Requirements Definition - Provides input to Product Development on product performance, enhancements and critical issues. Communicates this information to other organizations as appropriate. - Liaisons with Physicians and Product Development to provide input on new product requirements and features to Marketing - Coordinate beta testing and feasibility studies Training/Education - Conduct clinical research education and training with physicians and staff. - Assist in training and education for customer training for larger multi-center classes. - Assist in coordinating technical training for staff - Aid Physicians with increased understanding of technology - Create technical material for Sales and Marketing   Field Technical responsibilities - Follow-up with reported technical issues - Troubleshoot field technical problems - Respond to and document technical problems - Work with engineering to solve product issues - Help explain issues to clinic personnel   Sales Assistance - Assist with programming and other technical matters, as needed - Other duties as assigned.