AR Collections Analyst - Contract/Temporary

Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. We are focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. The company started with a simple mission to help more patients suffering from debilitating pain and developed its proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 100,000 patients globally.

Nevro’s comprehensive HFX™ spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy. Senza®, Senza II®, Senza Omnia™, and Senza HFX iQ™ are the only SCS systems that deliver Nevro's proprietary 10 kHz Therapy. HFX iQ, Nevro’s latest innovation, is the first and only SCS System that uses Artificial Intelligence to optimize and maintain pain relief using each patient's response1.Nevro’s unique support services provide every patient with an HFX Coach™ throughout their pain relief journey and every physician with HFX Cloud™ insights for enhanced patient and practice management.

Nevro also recently added a minimally invasive treatment option for patients suffering from chronic sacroiliac joint ("SI joint") pain and now provides the most comprehensive portfolio of products in the SI joint fusion space, designed to meet the preferences of physicians and varying patient needs in order to improve outcomes and quality of life for patients.

This position reports to the Manager Credit & Collections and requires a highly skilled AR Collections Analyst that possesses strong business acumen. Time management and organizational skills are essential in managing and analyzing an assigned customer portfolio with the focus on determining the best approach to collecting maximum revenue and reducing the accounts receivable DSO.

• Candidate must be a team player with a high level of personal motivation, able to work independently, able to work on multiple tasks/projects concurrently and meet multiple competing deadlines
• Interface with the sales team and administrative staff in effort to mitigate and resolve all customer disputes, cash flow concerns or any collection issue, which delays timely payment
• Manage an assigned customer portfolio
• Reconcile accounts to maintain cleanliness, and ensure credits/cash are applied in a timely matter
• Proactively monitor customer accounts to determine if accounts should be placed on credit hold to reduce risk of bad debt
• Investigate and resolve short payments and disputed charges
• Other duties as assigned

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• BS/BA required in Business Administration, Finance or Accounting or relevant work experience
• 2 or more years of relevant commercial collections experience
• Hybrid role, requiring in office midweek

• Advanced Excel/reporting skills - vlookups, pivot tables, etc. 
• Strong communication skills and the ability to work with diverse groups cross-functionally
• Detail oriented, organized, and demonstrated ability to multi-task and shift priorities quickly, with limited supervision
• Team player with a positive attitude, strong work ethic, and a demonstrated focus on process improvement
• Flexible time schedule as this function requires some evening quarter-end credit activities
• Excellent analytical and problem-solving skills
• Experience with QAD and Salesforce.com a plus
• Experience in the Medical Device industry a plus

30/hr to 45/hr. The final starting salary offer to the successful candidate will be determined by evaluating several factors, such as education, experience, knowledge, skills, internal equity, alignment with market data, and geography. Nevro is a multi-state employer, so the target pay range may increase or decrease depending on the city/state.

This role may have the potential to convert to Full-time. Nevro team members enjoy a full suite of additional benefits such as market-leading medical, dental, and vision benefits, 401k matching, ample vacation time, pre-tax savings perks, tuition reimbursement, Employee Stock Purchase Plan (ESPP), short and/or long-term incentive opportunities, recognition awards, volunteer time off, and several employee resource groups that focus on supporting our Wellness, Leadership Development, and Diversity and Inclusion.

Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.

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