Sr. Product Manager, Strategic Marketing - Digital Solutions

Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. We are focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. The company started with a simple mission to help more patients suffering from debilitating pain and developed its proprietary 10 kHz Therapy, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 100,000 patients globally.

Nevro’s comprehensive HFX™ spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy.  Senza®, Senza II®, and Senza Omnia™ are the only SCS systems that deliver Nevro's proprietary 10 kHz Therapy. Nevro’s unique support services provide every patient with an HFX Coach™ throughout their pain relief journey and every physician with HFX Cloud™ insights for enhanced patient and practice management.

You are energized about patient-centric and healthcare professional-centric digital offerings and possess futuristic thinking and intellectual curiosity about digital healthcare in the years ahead. You are deeply familiar with digital product ecosystems and you understand the value of the data experience/flow and interoperability with peripheral systems.

As the Senior Product Manager, Strategic Marketing – Digital Solutions, you’ll be responsible for our digital care team applications data flow & analytics strategy and ongoing roadmap. You will support our commercial growth strategy by identifying data and analytics needs across a multitude of internal and external care team applications and the cross-functional stakeholders that rely on them.  You will work with stakeholders including R&D, IT, Marketing, Coaches & Sales, etc. to bring these data integration needs to life.     

This position reports to the Director, Global Strategic Marketing - Digital Solutions and offers creativity and personal gratification during a time of substantial growth for our company.  Lead and shine, while you not only enhance our digital ecosystem, but also empower internal teams to better serve people with chronic pain to live better, healthier lives. 

• Assess, develop and implement the organization’s digital solutions data-sharing experience and analytics based on the company’s OKRs for core and complementary digital assets including:
• Clinical Programmer
• Patient Mobile App
• Salesforce
• Data Warehouse / Cloud Services
• Google Analytics
• Tableau
• Web Portal/Reports
• Completely own the data flow, knowledge on data source of truth, and interdependencies between connected digital assets and services
• Lead a cross-functional team to drive improvements to care team applications and analytics: Defining key company objectives and collecting/prioritizing voice of customer feedback from vital stakeholders, management of requirements and prioritization of backlog, defining user needs, aiding in discovery efforts, official requirements review, UX/UI feedback and beta testing, defining analytics/data capture needs, and collaboration through development, submission and/or launch readiness
• Expert level collaboration with UAT & Regression Testing across feature enhancement implementations
• Collaborate closely with R&D, IT and cross-functional partners to support and accelerate digital asset development
• Establish metrics and manage ongoing continuous improvement roadmap and backlog of digital data flow & analytics
• Collaborate with Learning & Development Team on new feature training content and ensure successful implementation of intended usage
• Develop and maintain strong relationships with key opinion leaders
• Ensure other Marketing Product Managers & Stakeholders are aware of efforts and aligned to prioritization of features/enhancements
• Present key topics updates, issues, and recommendations to Global and R&D Leadership
• Provide input into the Global Business Plan and Budget Needs
• Prepare content for Quarterly Reviews with the Global Leadership Team
• Other duties as assigned

#LI-CL1

• 12 years (or 8+ years with a master’s degree) in Marketing or similar experience, and 3+ years’ in medical device or biotech accountable for digital product management & data share experience

• Exceptional Strategic Global Marketing Product Management experience
• Passion and expertise in data and analytics (e.g. data flow management, analytics capture for downstream and upstream needs, & interoperability between digital assets & services)
• Experienced in Global Regulated Medical Device Environment
• Strategic driver focused on data experience enhancements that drive company OKRs
• Highly versed at customer-centric UX/UI
• Strong understanding of digital asset technical / interoperability (e.g. API)
• Strong communication and presentation skills with ability to make the complex clear & compelling
• High Intellectual curiosity to better understand unmet needs and optimal solutions
• Entrepreneurial approach to problem solving
• Strong strategic mind with ability to execute and drive action through others
• Ability to build rapport at all levels within an organization
• Energy and flexibility for teamwork and collaboration in a dynamic, fast-paced environment
• Results-oriented approach with a proven track record
• Collaborative team player who can incorporate input from others and can generate consensus through inclusion
• Good organizational skills and ability to meet tight deadlines in an environment of competing priorities. Ability to routinely work on multiple tasks with multiple people while effectively prioritizing.
• Ability to develop strong relationships with customers, clinical & sales partners
• Excellent interpersonal, communication and negotiation skills for a wide variety of audiences, including sales, marketing leadership, R&D and IT.

$142,051 to $195,311  - the final starting salary offer to the successful candidate will be determined by evaluating several factors, such as education, experience, knowledge, skills, internal equity, alignment with market data, and geography. *Nevro is a multi-state employer, so the target pay range may increase or decrease depending on the city/state.

Full-time Nevro team members enjoy a full suite of additional benefits such as market-leading medical, dental, and vision benefits, 401k matching, ample vacation time, pre-tax savings perks, tuition reimbursement, Employee Stock Purchase Plan (ESPP), short and/or long-term incentive opportunities, recognition awards, volunteer time off, and several employee resource groups that focus on supporting our Wellness, Leadership Development, and Diversity and Inclusion.

Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.