Nevro Corp.

  • Sr. Collections Specialist - Temporary

    Job Locations US-CA-Redwood City
    Job Post Information* : Posted Date 2 weeks ago(2/8/2019 11:44 AM)
  • About Nevro

    Nevro (NYSE: NVRO) is a public multinational medical technology company headquartered in Redwood City, California. We have developed HF10™ therapy, an innovative, evidence-based neuromodulation platform.


    We started with a simple mission to help more patients suffering from chronic pain. At each stage of development, our research was subject to the highest levels of scientific rigor, resulting in a new therapy that has impacted the lives of over 36,000 patients around the world.


    The Nevro® Senza® SCS System received CE mark in 2010, TGA approval in 2011, FDA approval in 2015, and is commercially available in Europe, Australia, and the United States.


    Nevro is seeking a Collections Specialist who will be responsible for customer collections and when needed, credit analysis and recommendations. The Collections Specialist will manage a portfolio of accounts to achieve an optimal cash conversion cycle while maintaining valuable customer relationships.  This position will also support the new customer set-up process. This position reports to the Credit & Collections Manager.


    Essential Responsibilities: 

    • Must be able to work within company collection process to improve customer delinquency without diminishing the valued customer relationship
    • Proactively monitor customer accounts to determine if accounts should be placed on credit hold to reduce risk of bad debt
    • Interface with sales and administrative staff in effort to mitigate and resolve customer disputes, cash flow concerns or any collection issue that delays timely payment
    • Analyze customer credit risk and establish credit limits utilizing credit reports
    • Investigate and resolve short payments and disputed charges
    • Issue credit and debit memos
    • New Customer setup process
    • Ensure compliance with all internal audit requirements and adherence to SOX

    Role Requirements

    • BS/BA required in Business Administration, Finance or Accounting
    • 8+ experience with 5-7yrs in a credit/ collection/ revenue role

    Skills and Knowledge

    • Basic understanding of GAAP accounting
    • Solid computer skills, including Excel, Word, and Outlook
    • Excellent communication and interpersonal skills
    • Experience running and analyzing credit reports
    • Detail oriented, organized, and demonstrated ability to multi-task and shift priorities quickly, while maintaining control with limited supervision
    • Team player with a positive attitude, strong work ethic, and a focus on business issues
    • Excellent research and problem-solving skills
    • Experience with QAD and a plus




    Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.


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