Nevro Corp.

  • Credit & Collections Specialist

    Job Locations US-CA-Redwood City
    Job Post Information* : Posted Date 4 weeks ago(4 weeks ago)
  • About Nevro

    Nevro is a medical device company headquartered in Redwood City, California. We have developed HF10™ therapy, an innovative, evidence-based neuromodulation platform for the treatment of chronic pain.

    We started with a simple mission to help more patients suffering from chronic pain. At each stage of development, our research was subject to the highest levels of scientific rigor, resulting in a new therapy that has advanced the state of spinal cord stimulation (SCS).

    The Nevro® Senza® SCS System received CE mark in 2010, TGA approval in 2011, FDA approval in 2015, and is commercially available in Europe, Australia, and the United States.


    This position reports to the Accounts Receivable and Sales Operations Manager and requires a highly skilled Credit and Collections Specialist that possesses strong business acumen. Time management and organizational skills are essential in managing and analyzing an assigned customer portfolio with the focus on determining the best approach to collecting maximum revenue and reducing the accounts receivable DSO. 

    • Analyze customer credit risk and establish credit limits utilizing credit reports
    • Candidate must be a team player with a high level of personal motivation, able to work independently, able to work on multiple tasks/projects concurrently and meet multiple competing deadlines
    • Interface with the sales team and administrative staff in effort to mitigate and resolve all customer disputes, cash flow concerns or any collection issue, which delays timely payment 
    • Manage an assigned customer portfolio
    • Proactively monitor customer accounts to determine if accounts should be placed on credit hold to reduce risk of bad debt
    • Provide exemplary judgment and decision making related to daily orders release based on our SOX narrative
    • Investigate and resolve short payments and disputed charges
    • Issue credit and debit memos
    • Strong knowledge of D&B, Experian and Creditsafe reporting
    • Ensure compliance with all internal audit requirements and adherence to SOX controls
    • Assist with audit and compliance activities as assigned
    • Process daily cash including credit card transactions 


    Role Requirements

    • BS/BA required in Business Administration, Finance or Accounting or 4-5 years of relevant experience.

    Skills and Knowledge


    • Basic understanding of GAAP accounting
    • Solid computer skills, including Excel, Word, and Outlook
    • Excellent communication and interpersonal skills
    • Experience running and analyzing credit reports
    • Detail oriented, organized, and demonstrated ability to multi-task and shift priorities quickly, while maintaining control with limited supervision
    • Team player with a positive attitude, strong work ethic, and a focus on business issues
    • Excellent research and problem-solving skills
    • Experience with QAD and a plus




    Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.


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